Hank Koch is responsible for the care of OneNeck’s mission-critical data centers and managed services. This includes attaining service levels and uptime while managing the capacity, security, operating costs and project commitments in all of OneNeck’s customer-facing, recurring operations.
As the SVP of Data Centers and Managed Services, Hank is accountable for the delivery quality and responsiveness of OneNeck’s services, ensuring the company remains a trusted cloud managed services and colocation provider. He is also accountable for client satisfaction of recurring services, design/build/operation of data centers and improving the underlying effectiveness and efficiency of services.
To keep OneNeck’s mission-critical assets best-in-class, Hank leverages his extensive experience (45 years) in IT infrastructure and data center services management.
Prior to joining OneNeck in August 2009, Hank worked for a $2 billion provider of electronic and print financial services. He had many roles, including VP of IT Infrastructure and VP and General Manager of Data Centers. In these roles, Hank was responsible for operating many of the largest electronic funds transfer (ATM, POS and EBT) networks in the United States, as well as globally.
Hank is married and has four boys and four grandchildren. He enjoys his job as a vocation and avocation, but pursues fishing, hunting, skiing and pounding on the piano for added balance.
Hank holds a Bachelor of Science in Mathematics and Physics from the University of Wisconsin–Superior and an Electrical Engineering Master’s Degree from Marquette University. He also completed the IT Services Delivery summer program at Harvard University Business School. He works out of the OneNeck office in Eden Prairie, Minnesota.