Workplace Collaboration Services

Effective collaboration is critical in a modern world where employees are geographically dispersed, travel and budgets are tight, and information overload is considered the norm.

woman collaborating remotely with team via cloud services

Cisco Unified Communications

Cisco Unified Communications (UC) combines multiple forms of business communications into a single unified solution, helping you communicate more efficiently and effectively while saving time and money. Cisco UC transparently integrates voice, video, data, security and mobility into a single, smart and affordable communications solution.

woman collaborating remotely with team via cloud services

Cloud Services

  • Cisco Webex Teams—Webex Teams is an app-centric, cloud-based service that provides a complete collaboration suite for teams. It allows you to create, meet, message, call, care, whiteboard and share in one continuous workstream regardless of whether you’re together or apart. Webex Teams is a simple, secure, complete and open service that enables people to work seamlessly.
  • Cisco Webex Meetings—Today’s organizations need better ways to communicate and collaborate without increasing costs or reducing the effectiveness of human interaction. The Webex Meetings technology platform for collaboration and communication can help you meet today’s challenges and continue to address future needs.
  • Webex Calling—A cloud-based phone system that is optimized for midsized businesses. It has all the essential business calling capabilities you need without the worry of the expense and complexity of managing a phone system infrastructure on your premises. It fully integrates with Webex Teams to allow your team to safely communicate and collaborate from anywhere.
  • Microsoft Teams—Microsoft Teams is a combined chat and online meeting solution. You easily share files and initiate conversations via video or call. As part of Office 365, it integrates with other Office applications, email, calendars and SharePoint – giving your team the tools they need to work efficiently from anywhere.
customer service representative talking on the phone

Customer Care (UCCE, UCCX)

  • Cisco Unified Contact Center Express (UCCX)—delivers a highly secure, highly available, sophisticated customer interaction management solution for up to 400 agents. This integrated, comprehensive solution is intended for both formal and informal contact centers in midmarket, enterprise branch and corporate departments.
  • Cisco Unified Contact Center Enterprise (UCCE)—helps businesses and organizations deliver a connected digital experience. You can provide contextual, continuous and high capability journeys for your customers. Fault tolerance helps ensure uninterrupted operation, and comprehensive reporting provides business intelligence to optimize your contact center.

Collaboration Endpoints

Choice in endpoints is an important part of today’s mobile workplace. Whether you simply need IP phones or a more complex network of web, mobile and desktop clients, we’ll work with you to bring affordable endpoints to your organizations that improve productivity and the user experience. Whether your endpoints are video endpoints for rooms, immersive room endpoints, physical phones, virtual phones, personal video endpoints or smartphone clients, we have you covered.

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Managed Collaboration

Ensuring the availability of your collaboration solution is the lifeline of your business. With OneNeck’s continuous monitoring, management and proactive ongoing support, you’ll rest easy and put your company on the path to success when it comes to collaboration.

LEARN MORE ABOUT MANAGED COLLABORATION

team meeting with video callaboration

Video Collaboration

Video collaboration is crucial in connecting with people in their ecosystems. We provide an intelligent approach to video collaboration as a simple extension of your UC environment. It is intuitive to use and connects your organization from anywhere.

Collaborate with anyone at anytime with a touch of a button. It’s tightly integrated with Cisco UC. It works with your existing deployment strategy whether on premises, in the cloud or a hybrid solution. It just works.

Video solutions include: Jabber, Webex conferencing, CMR (Collaboration Meeting Room), Cisco Webex Board, and room-based systems.

man working remotely with virtual desktops

Virtual Desktops

Today, businesses are turning to Desktops as a Service (DaaS) in order to provide their users access to all of their apps and data they need to get their job done. As a leading provider of end-user computing solutions, OneNeck can help with the total virtual desktop solution including design, implementation and support.

We offer a variety of solutions both on-premises and in the cloud.

Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop) combine to create a complete workspace solution for that includes virtual desktops, virtualized applications office productivity and line of business applications, and a content collaboration solution.

Microsoft Windows Virtual Desktop is a comprehensive desktop and app virtualization service running in the cloud. It’s the only virtual desktop infrastructure (VDI) that delivers simplified management, multi-session Windows 10, optimizations for Microsoft 365 Apps for enterprise, and support for Remote Desktop Services (RDS) environments.

Nutanix XI Frame complements or takes the place of VDI environments, eliminating the need for infrastructure deployment and management.

VMware Horizon® 8 delivers virtualized or hosted desktops and applications through a single platform to end users. These desktop and application services—including RDS hosted apps, packaged apps with VMware ThinApp®, SaaS apps, and even virtualized apps from Citrix

READ THE DEFINITIVE GUIDE TO DAAS

Customer Testimonial

“OneNeck’s people are really great to work with. We’ve had no issues, and received support with whatever we’ve requested. We’ve been really fortunate to work with OneNeck.”

Carl Huber

IT Manager / Martin Health Services

READ THE CASE STUDY

Let Us Help You Accelerate Your Modern Workplace Journey

Whether you need to develop a hybrid workplace strategy, secure your remote team, or simply want a partner to help you leverage the benefits of modern collaboration tools, OneNeck’s experienced team can help.
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