Workplace Collaboration Solutions

Cisco Unified Communications

Cloud Services

• Cisco Webex Teams—Webex Teams is an app-centric, cloud-based service that provides a complete collaboration suite for teams. It allows you to create, meet, message, call, care, whiteboard and share in one continuous workstream regardless of whether you're together or apart. Webex Teams is a simple, secure, complete and open service that enables people to work seamlessly.
• Cisco Webex Meetings—Today’s organizations need better ways to communicate and collaborate without increasing costs or reducing the effectiveness of human interaction. The Webex Meetings technology platform for collaboration and communication can help you meet today’s challenges and continue to address future needs.
• Microsoft Teams—Microsoft Teams is a combined chat and online meeting solution. You easily share files and initiate conversations via video or call. As part of Office 365, it integrates with other Office applications, email, calendars and SharePoint - giving your team the tools they need to work efficiently from anywhere.

Customer Care (UCCE, UCCX)

• Cisco Unified Contact Center Express (UCCX)—delivers a highly secure, highly available, sophisticated customer interaction management solution for up to 400 agents. This integrated, comprehensive solution is intended for both formal and informal contact centers in midmarket, enterprise branch and corporate departments.
• Cisco Unified Contact Center Enterprise (UCCE)—helps businesses and organizations deliver a connected digital experience. You can provide contextual, continuous and high capability journeys for your customers. Fault tolerance helps ensure uninterrupted operation, and comprehensive reporting provides business intelligence to optimize your contact center.

Video Collaboration

Video collaboration is crucial in connecting with people in their ecosystems. We provide an intelligent approach to video collaboration as a simple extension of your UC environment. It is intuitive to use and connects your organization from anywhere.

Collaborate with anyone at anytime with a touch of a button. It's tightly integrated with Cisco UC. It works with your existing deployment strategy whether on premises, in the cloud or a hybrid solution. It just works.

Video solutions include: Jabber, Webex conferencing, CMR (Collaboration Meeting Room), Cisco Webex Board, and room-based systems.

Collaboration Endpoints

Managed Collaboration