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Press Release

Vital Support Systems achieves the Master Unified Communications Specialization from Cisco

January 26, 2012

Urbandale, Iowa-January 2012–Vital Support Systems, headquartered in Urbandale, Iowa, announced today that it has received the Master of Unified Communications Specialization from Cisco. This specialization recognizes Vital Support Systems as having fulfilled the training requirements and program prerequisites to sell, deploy and support highly sophisticated applications-based Cisco Unified Communications solutions.


“Customers are demanding a superior set of skills from their partners, and achieving the Masters in Unified Communications Specialization proves Vital Support Systems commitment to excellence in planning, designing and implementing unified communications solutions,” said Chuck Coppola, Vice President at Vital Support Systems. “Receiving this rare and elite designation is yet further proof of Vital Support Systems' dedication to giving our customers the highest levels of skill and support available in the industry.”


To achieve this specialization, partners must first hold the Advanced Unified Communications specialization. Partners must meet stringent requirements and have demonstrated customer success in sophisticated, value-added Cisco Unified Communications solutions, including master-level sales, deployment and services capabilities. More information on this designation can be found at:http://www.cisco.com/web/partners/partner_with_cisco/channel_partner_program/resale/specializations/unified_communications.html#~three


The Cisco Resale Channel Program provides partners with the training required to build sales, technical and Cisco Lifecycle Services skills, and then validates their skills through a third-party audit. Cisco resale partner certifications - Select, Premier, Silver and Gold - represent an increasing breadth of skills across key technologies and a partner's ability to deliver integrated networking solutions. Cisco resale partner specializations - SMB, Express, Advanced and Master - reflect an increasing depth of sales, technical and service expertise in particular technologies. Cisco master specializations provide Vital Support Systems access to comprehensive sales, technical, and lifecycle services training and support available from Cisco.


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