It’s a question we get asked a lot as a Microsoft Cloud Solution Provider (CSP). Why work with a CSP like OneNeck vs. just going it alone with an Enterprise Agreement (EA).
CSP, or Cloud Solution Provider program, is a Microsoft program enables technology providers, like OneNeck, to resell Office 365, Dynamics 365 and Azure, three of Microsoft’s most popular products. Microsoft defines the program as:
“The Microsoft Cloud Solution Provider program enables partners to directly manage their entire Microsoft cloud customer lifecycle. Partners in this program utilize dedicated in-product tools to directly provision, manage and support their customer subscriptions. Partners can easily package their own tools, products and services and combine them into one monthly or annual customer bill.”
There are a lot of benefits that come from working with a Cloud Solution Provider (CSP).
Let’s break it down in a side-by-side:
|Cloud Solution Provider (CSP)||Enterprise Agreement (EA)|
|Commitment||No commitment and the option to cancel at any time||3-Year Agreement, with a minimum commitement of 500 user licenses|
|Invoicing||Monthly||Annually upfront for the full year including being back-charged for users that were added|
|Increase User Counts||Anytime||Anytime|
|Decrease User Counts||Anytime||Once per year - 30 days notice. Need to maintain minimum 500 users.|
|Support||24/7 support from Partner with priority access to escalated Microsoft Premier Support. Dedicated Partner consultants with all details of your account and environment.||Basic support from Microsoft. Additional cost for Premier Support. No dedicated team that knows your account and environment.|
|Product Availability||All cloud subscription licenses (Dynamics 365, Office 365, Azure)||All Microsoft Products|
It’s possible an EA model might still be the right choice for your business, but in today’s as-a-service world, how you buy and consume services has evolved. Today’s modern business needs a modern approach that gives you the flexibility to quickly adapt and pay for what you actually use. So, don’t go it alone when an experienced CSP can bring value with cloud experience via support, billing flexibility and practical advice.
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