Microsoft CSP Licensing: Transitioning from Legacy to the New Commerce Experience

The New Commerce Experience (NCE) is Microsoft’s latest platform for licensing. With NCE, customers can choose from various subscription terms, including annual and monthly options. Microsoft has revealed plans requiring a transition, impacting customers currently using Legacy licensing. While NCE aims to offer a simplified approach to licensing and provide customers with significant control over their subscriptions, the transition may present challenges for some organizations. The shift to a new licensing platform can be complex, and businesses may need assistance understanding new terms, managing subscriptions and optimizing cloud investments.

For organizations currently on Legacy licensing, partnering with a trusted advisor can be invaluable during this transition. A knowledgeable partner can provide guidance, answer questions, and help navigate the complexities of the new licensing model. With proper support, businesses can confidently transition to NCE and continue to make the most of their Microsoft cloud services.

Transition Timeline for Microsoft New Commerce Experience Licensing Platform

Microsoft has announced that legacy SKUs for Microsoft 365/Office 365 and related online services will automatically be moved to the New Commerce Experience starting with any renewal occurring on or after January 1, 2024. This transition will impact commercial clients still using Legacy licensing, mainly affecting academic, nonprofit and government subscription clients. This change is part of Microsoft’s ongoing efforts to modernize its licensing model and provide customers with a more flexible and transparent approach to managing cloud services.

Microsoft New Commerce Experience Pricing and Commitment

Microsoft has not announced any pricing changes associated with the transition to NCE. However, there will be adjustments to the commitment terms for customers. Customers must commit to a 1-year duration, with no cancellations or reductions allowed after 168 hours (7 days) from the time of order until renewal. Alternatively, customers can choose a 1-month term at a 20% premium, with the same restrictions on cancellations and reductions. These new commitment terms are designed to provide customers with more predictable billing and greater flexibility in managing their subscriptions. While the transition to NCE may require some adjustments, it allows businesses to benefit from a more streamlined and transparent licensing model.

Microsoft New Commerce Experience

Source: Microsoft

Support from an Experienced Microsoft CSP

OneNeck will assist customers with the transition to NCE starting in November 2023 as soon as the new SKUs become available. We will reach out to affected clients and work with them to ensure a smooth migration process. Our team of experts will be available to answer any questions and provide guidance throughout the transition.

Since the introduction of NCE two years ago, OneNeck has consistently collaborated with our clients each year, helping them manage their subscriptions and integrate new Microsoft features as they become available. If you’re transitioning to NCE for the first time, rest assured you’ll receive the same dedicated experience.

A Partner You Can Trust

The transition to the New Commerce Experience represents a significant shift in Microsoft’s licensing model. While change can often seem daunting, OneNeck is here to help customers navigate the process and ensure a smooth transition. We will work closely with affected clients to provide support and guidance throughout the migration process.

If you’re not currently a OneNeck client but would like more information or assistance with the NCE transition, we’re happy to help. Our team of experts is available to answer any questions and provide guidance on the migration process. Whether you’re a small business or a large enterprise, we’re committed to helping you make the most of your Microsoft investments.

For more information on the changeover to NCE and its impacts, please contact us at OneNeck. Whether you’re looking for assistance with the NCE transition, need help with Microsoft services, are looking for a partner to help you navigate the Modern Workplace or have any other Microsoft-related needs, our team of experts is here to provide the support and guidance you need.

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