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Evolving Expectations for NMS

The landscape for Network Managed Services (NMS) providers continues to become more challenging, especially as application, management and compliance requirements keep evolving. Proactive support is a core component. At the same time, IT budgets for small- and medium-sized businesses keep shrinking while there is heightened focus on finding ways to squeeze more productivity out of limited resources.

NMS can provide a path for existing staff to spend more time in proactive, business-oriented pursuits vs. mundane, reactive tasks. In this CIOReview article, Brian Clarke, Solutions Architect—Networking and Collaboration, describes the Application Landscape, Network Management and Visibility, and Compliance Requirements. He also details how much of it should be the responsibility of an NMS provider.

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Brian Clarke is a Solutions Architect of Networking and Collaboration at OneNeck® IT Solutions. In this role, Brian works with customers to clarify needs, identify potential solutions and provide ongoing support to ensure their continued trust and confidence in the OneNeck partnership. Brian is primarily responsible for designing Cisco-based network-related solutions, including Enterprise Networking, Data Center and Collaboration services. Brian joined OneNeck in 2010 with more than 20 years of experience in the IT industry.

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