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COVID-19 Updates

For OneNeck stakeholders and local communities.

Committed to Keeping You Moving Forward.

We recognize communities here at home and abroad are navigating uncharted territory as they grapple with the COVID-19 outbreak. Right now, the information flow from all media outlets is changing by the hour. It can be overwhelming at times, causing a lot of uncertainty and even fear.

At this time, the health and safety of our employees, customers, partners and local communities are our primary concern, and you can be assured the senior leadership team here at OneNeck is taking this situation very seriously. At the start of the crisis, we immediately began executing our business continuity plan, which is driven by a group of cross-functional executives representing all of the critical functions inside OneNeck.

You have a business to run, and you can be certain our systems are operating securely and without disruption, with a team right behind you executing exactly as you’ve come to expect.

Here’s where we are right now.

  • We are operating business as usual. OneNeck is continuing to provide its high-quality services, and all of our products and services are fully operational.
  • OneNeck’s operating environment was built for mobility and designed to support remote workers. 100% of our organization is operating remotely except those who work in our data center facilities and other essential personnel.
  • Our remarkable team of OneNecker’s is working especially hard to deliver high-quality and timely services during this period. Our technical environments are monitored 24 hours a day, under the supervision of our geographically distributed teams.

We here at OneNeck deeply value our customer relationships, and we embrace our responsibility to help our customers move forward during this crisis. We have an amazing team that are here for you and want you to know that we’ve got your back. We will rise up together and do whatever needs to be done.

Timely Resources

Customer Communications

  • A letter to customers from our President & CEO, Terry Swanson outlining our response to the Coronavirus (COVID-19) pandemic.
  • A COVID-19 customer update regarding waivers OneNeck has received from The Cybersecurity and Infrastructure Security Agency (CISA), a department of Homeland Security.

OneNeck Resources

Public Health Agencies

Government Agencies


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