Hosted Application Management Company, OneNeck, Signs Three-Year Contract with Hermes Sargent Bates Law Firm to Host Highly Secured Virtual and Physical Environments
April 27, 2011
OneNeck to Provide a Highly Secured Infrastructure to Manage Sensitive Attorney/Client Information for the Texas Based, Southwest Law Firm
SCOTTSDALE, Ariz., April 27, 2011 – Hosted application management and managed services company, OneNeck, announced today that it has entered into a three-year contract with Hermes Sargent Bates LLP. Under the terms of the contract, OneNeck will host their Microsoft Exchange, Active Directory and Hummingbird eDocs environments, providing them with application administration, database administration, operating system administration, network management, security management, 24/7 support center services and infrastructure management.
OneNeck will provide the facilities, infrastructure, and services to operate and support Hermes Sargent Bates’ servers, network and bandwidth, database, storage, and security through its data center solutions team. By providing full IT support and system administration, the Hermes Sargent Bates’ staff will afford greater productivity, cost effectiveness, and a 99.9% uptime guarantee.
Due to a growing national concern with the importance of record management and retention by HIPAA and Sarbanes Oxley, it is more important than ever for legal firms and business companies to develop and implement appropriate record retention policies. A sound policy ensures records that serve important business or legal interests are maintained and remain relatively easy to access. Through best practices, ITIL based processes, and highly experienced personnel, OneNeck will support these policies by effectively managing Hermes Sargent Bates’ email, faxing, and document retention applications. Additionally, OneNeck is providing the following upgrades for Hermes Sargent Bates: Exchange email, SQL platform, and moving their document management platform to our high availability virtual private server farm. Furthermore, OneNeck will provide technology expertise during Hermes Sargent Bates’ on-site user desktop refresh.
“We needed a partner who could collaborate with our management team to assist in constructing an IT vision to support our immediate and future needs, provide comprehensive help desk support, manage our infrastructure in logical phases, and demonstrate the ability to provide an excellent end user experience,” states Lindy Kinney CPA and Hermes Sargent Bates’ Executive Director. “After an exhaustive search, we selected OneNeck due to their abilities to not only meet our short term objectives but also to assist in constructing a longer term vision including VDI, mobile, and additional technologies.”
“We are honored to welcome Hermes Sargent Bates into our family of hosting customers,” replied Chuck Vermillion, CEO of OneNeck. “By using industry leading virtualization solutions, we are able to provide customers with a more robust and flexible virtual infrastructure and securely deliver resources, applications and servers when and where our customers need them.”
About Hermes Sargent Bates LLP:
Hermes Sargent Bates is a full-service litigation firm, with a thriving presence in Texas and the Southwest. Hermes Sargent Bates provides legal services to local, national, and international companies in the transportation, hospitality, healthcare, financial, foodservice, manufacturing and insurance industries. In 2010, Hermes Sargent Bates was named among the “Best Companies to Work for in Texas” for the fifth consecutive year.www.hsblaw.com
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