A good IT partner, especially in a strategic Oracle management relationship, will require a governance structure, escalation procedures, change control and an operational policy to track and manage the IT assets, applications, users and infrastructure. This structure will ultimately add tremendous value in predictability, management and process.
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“Businesses rely on us for their websites, so security is key," said Knowles. "The security system is phenomenal and gives us the peace of mind we need.”
Mark Knowles
CEO / Smartz
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