The Challenge
Once you’re bitten by poor IT performance, it’s tough to trust again. Spyder Active Sports lived through a nightmare IT outage, so finding another managed IT services provider was scary, yet necessary. A solid track record was a must. Proactive disaster recovery was needed. And, it had to be a good culture fit.
The Solution
With Spyder Active Sports’ user base spread across the globe, the pressure was on OneNeck® IT Solutions to smoothly transition all managed IT services and support. OneNeck was also leaned on heavily for data loss prevention as well as protection solutions and data center security services.
The Results
Building a high-performance system was an all-around team effort. OneNeck provided application insight, technical know-how, system improvements and superior communication. Spyder Active Sports now enjoys operations excellence and what they wanted most: peace of mind.
