Spyder Active Sports is the largest skispecialty brand in the world. The company is renowned for integrating high-tech fabrics, fashion and functionality.
Spyder was looking for a new IT partner who would support the company’s business continuity requirements and emphasized high quality customer focus with strong references.
Once you’re bitten by poor IT performance, it’s tough to trust again. Spyder Active Sports lived through a nightmare IT outage, so finding another managed IT services provider was scary, yet necessary. A solid track record was a must. Proactive disaster recovery was needed. And, it had to be a good culture fit.
With Spyder Active Sports’ user base spread across the globe, the pressure was on OneNeck® IT Solutions to smoothly transition all managed IT services and support. OneNeck was also leaned on heavily for data loss prevention as well as protection solutions and data center security services.
Building a high-performance system was an all-around team effort. OneNeck provided application insight, technical know-how, system improvements and superior communication. Spyder Active Sports now enjoys operations excellence and what they wanted most: peace of mind.