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City of Minneapolis

Keeping the municipal enterprise up and running.

The Company

Minneapolis is the largest municipality in Minnesota with more than 400,000 residents, forming half of the Twin Cities with the neighboring state capital, St. Paul.

Business Challenges

Aging infrastructure, lack of internal resources, lack of visibility prior to the transition, strict 10-month implementation timeline



The Challenge

The City of Minneapolis had been working with their previous IT outsourcing partner for 13 years and desired to find a new managed services and outsourced IT partner to manage the city’s IT infrastructure. In addition, the existing network infrastructure was aging, and the city needed
an experienced IT services partner to provide cloud and managed services that encompassed server, storage, network, security, database, OS and data protection services.

The Solution

Because of our comprehensive hybrid IT service offerings, OneNeck® IT Solutions had all of the resources needed to manage the City of Minneapolis’ computing infrastructure. As part of the contract, OneNeck would provide colocation services leveraging our national footprint of concurrently maintainable data centers we own and operate. One data center was to host the city’s production application environment, while disaster recovery for mission-critical and business-critical applications would be supported from another OneNeck data center.

The Results

The city is seeing ongoing benefits as they are more flexible and more responsive to stakeholders’ needs. City administrators expect to save more than $3 million annually with OneNeck and, as new upgrades and applications are needed as part of organic growth, the city will continue to benefit from OneNeck’s versatility and ability to plan and manage a dynamic IT infrastructure.

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