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OneNeck Blog

Topic: Managed-services

October 20, 2020

Why You Should Consider a Managed Backup Service

For any modern organization, protecting business-critical data is vital. Yet protecting data assets has become complex and difficult as the rising tide of data grows in double to even triple digits compounding year over year.

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October 29, 2019

Choosing an IT Vendor Without Your Crystal Ball

Does selecting an IT vendor and deciding on the right direction for your company seem to get more complex with every conversation? Without a crystal ball to reveal precisely which vendor is a perfect fit, knowing you’re making the right decision is virtually impossible—but it doesn’t have to be.

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October 16, 2019

Avoid Issues with Microsoft Windows Server 2008 and SQL Server 2008 Upgrade or Migration to the Cloud

Have you upgraded or migrated your server to the cloud yet? With SQL Server 2008 support having ended in July 2019 and Windows Server 2008/R2 support ending in January 2020, if you haven’t, now is the time to upgrade or migrate your workloads to the cloud.

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October 8, 2019

Notes from Oracle Open World 2019

This year #OOW19 and #CodeOne had a different color and feel, with lots of exciting announcements from Larry.

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July 30, 2019

Office 365 Backup

I need backup for Office 365? Isn’t it already included?  In short, no. The misconception that Microsoft fully backs up your data on your behalf is all too common.  To the contrary, Microsoft is primarily focused on managing the infrastructure and ensuring uptime; you are responsible for your data.

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May 20, 2019

Evolving Expectations for NMS

The landscape for Network Managed Services (NMS) providers continues to become more challenging, especially as application, management and compliance requirements keep evolving. Proactive support is a core component. At the same time, IT budgets for small- and medium-sized businesses keep shrinking while there is heightened focus on finding ways to squeeze more productivity out of limited resources.

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February 14, 2019

Is it Time to Show Your Applications Some Love?

As a consumer, we utilize applications on a daily basis. How many times have you found yourself asking, “There’s got to be an app for that?” It’s quite simply the expectation in today’s app-centric world. And when an app doesn’t function the way it’s supposed to? Well, no one has time for that, and we simply move on…

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November 27, 2018

Continuous Innovation on Oracle E-Business Suite 12.2

Oracle made a very welcome announcement on October 18, 2018, that made Oracle E-Business Suite (EBS) users and administrators quite happy. In their announcement, they introduced Continuous Innovation and assure premier support for EBS 12.2 until at least 2030. Read Oracle’s statement here and the EBS roadmap they provided.

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September 21, 2018

5 Key Reasons to Outsource Your Application & Database Management

To be competitive, enterprises need to deliver new products, update processes and improve services that will drive new business, increase profits, and cut costs – all while asking IT to do more with less. As the pace of innovation increases, many IT organizations find themselves stretched impossibly thin and struggling to keep pace.

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July 24, 2018

Consistent disk sizes per +ASM diskgroup is best practice

A recent MI and RCA brought this to light, and I thought it important enough to share with all of you.  This blog should provide detail, not just as to the best practice of having consistent disk sizes per +ASM diskgroup, but why it’s a best practice and  the impact of not following such best practice.

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April 17, 2018

Making the Move to Modern Collaboration & Unified Communications Solutions

According to Cisco, modernizing the workplace through digital technologies is one of the defining movements of our time. The disruptive impact of digital transformation is affecting every industry as organizations massively scale up their initiatives.

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April 3, 2018

EM Express Performance Hub

Enterprise Manager Express Performance Hub is one of the cool features of Oracle Database 12c. Performance hub helps DBAs to troubleshoot and diagnose database problems. Performance Hub is a feature of EM Database Express that provides a consolidated view all performance related data for a given time range. Performance Hub can be viewed directly from Database Express, or you can save the Performance Hub report using the $ORACLE_HOME/rdbms/admin/perfhubrpt.sql script. The report is kept as a ...

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January 9, 2018

Why Your Managed Services Provider Needs to Follow ITIL Best Practices

IT support teams never have enough time. Enough people. Enough expertise. Enough resources…and so it goes. There comes a time when an IT executive has had enough of not having enough! That’s when outsourcing can be the best option to lighten the day-to-day load, improve operations, decrease costs and – most importantly – help you succeed.

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December 26, 2017

What to expect in Oracle Database 18c

During Oracle Open World 2017, Larry Ellison announced Oracle Database 18c, nicknamed "World's first Self-Driving (Autonomous) Database." Few DBAs got worried hearing this and started panicking. Few others said, "We heard this before, nothing to worry." There are several blogs and videos on the "Autonomous Database." And, we now know:

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December 5, 2017

Adaptive Query Patches in Oracle Database 12c Release 1

Oracle Database 12c was released back in June 2013. After upgrading database to 12c Release 1, the biggest problem faced by DBAs was the unpredictable performance of SQL queries. And it was determined that the new behavior of optimizer is causing the performance issues. Hence the natural solution for many DBAs was to set OPTIMIZER_FEATURES_ENABLE database parameter to 11.2.0.4 so that the optimizer behaves similar to 11gR2 database. This works, but then we are missing out all the right things ...

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November 28, 2017

7-Point Checklist for Selecting a Managed Security Services Provider

A look inside many of today’s SOCs will show stressed out security teams who are spending more time responding to emergency issues than they are developed strategies to improve their security ecosystems.

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October 10, 2017

Five Signs You Need an MSP A.S.A.P.

If you’re looking for a competitive IT advantage, maybe it’s time to look at partnering with a managed service provider (MSP). These trusted IT partners work in conjunction with your IT department— freeing them to focus on strategic projects that impact your bottom line. MSPs can take over tedious daily tasks, increase your return on investment, shrink operational costs, improve security and safeguard data backup. 

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September 28, 2017

Managed IT Services: Is IT Modernization a Priority for Your Government Agency?

As a leader responsible for the IT security and infrastructure of a state and local government agency, you face the same daunting challenges as your private sector colleagues. Rapid advances in cloud technology, IoT and compliance, combined with ever-more dangerous and sophisticated security threats, have IT resources stretched thin. Compliance and security departments are at their breaking points in both the public and private sectors. Not to mention that government agencies must deal with ...

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September 12, 2017

Dynamics 365 for Operations –Gone Hybrid, Gone On-Premises

Microsoft’s Dynamics 365 for Operations consolidates financial and business operations data for predictive insight that can be used for competitive and operational advantage. And now – it works in the cloud or on-premises.

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August 29, 2017

Desktop as a Service (DaaS) — Only as Good as the Apps and Data

Freeing employees from their desk to work anytime from anywhere via any device. It’s an attractive concept to employees, busy with life outside of work. For employers, it’s key to attracting (and retaining) top-notch talent.

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April 10, 2017

Securing IT with an Advanced Services Partner

With all the moving pieces in today’s technology landscape, new security concerns continue to emerge. Add onto that the constant threat of attacks, there is no end to the onslaught.

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March 21, 2017

Why ITIL Matters in an Unstructured World

Technology has become increasingly critical to business success. As a result, more businesses are turning to mobile, cloud, Internet-of-Things (IoT) and Big Data initiatives to quickly and more efficiently deliver innovative products and services while getting a jump on the competition. This means that IT is under increasing pressure to ensure that the solutions they deliver – and how they deliver – fully supports business goals and strategies.

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March 14, 2017

Taking the Madness Out of Choosing a Managed Services Provider

It’s that time of year. The brackets are filled out and the money has been exchanged. Now college basketball fans anxiously await that first bounce of the basketball and that first squeak of the shoes that means “The Madness” has commenced. Welcome to the 2017 NCAA Tournament! Fans are betting on what they hope are the winningest teams to advance to the Final Four and the championship game. The stats have been analyzed, players assessed and the pools finalized.

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January 26, 2017

Choosing the Right Managed Services Provider Partner

Every day IT teams are being asked to do more with less. Yet managing and maintaining your own IT infrastructure and services can be daunting. Because of the challenges that come with monitoring and managing your own systems, an increasing number of businesses are turning towards partnering with managed service providers (MSPs) to either supplement their team or completely outsource their infrastructure management.

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December 15, 2016

8 Considerations When Selecting a Managed Service Provider

Managing and maintaining your own IT infrastructure and services can be daunting, and most importantly it takes time away from your IT staff that could be spent working on mission-critical projects that will impact your bottom line. Because of the challenges that come with monitoring and managing your own systems, an increasing number of businesses are turning towards IT managed services provider (MSPs), to either supplement their team or completely outsource their infrastructure management.

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December 6, 2016

The Monolithic Database in a Hybrid World

For a number of years now, software vendors have been working at modularizing their monolithic applications with the intent of providing consumers the opportunity to mix and match best-of-breed functionality without being tied to one specific package. The interaction between ERP and CRM is a prime example of this.

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November 29, 2016

Managed Services: Ensuring Enterprise Transformation to Hybrid IT

Organizations are continually challenged to align IT initiatives with business goals. While the top business initiatives are centered around the financial metrics of optimizing profits, growing revenue and driving down costs, ensuring innovation, customer satisfaction and market penetration are critically important. Meanwhile, enterprise IT is tasked with maintaining the efficiency of the existing infrastructure, supporting new initiatives such as mobility, social media, cloud and big data, ...

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November 22, 2016

From Excess to Efficiency

Did you know that TV dinners have Thanksgiving to thank? In 1953, someone at Swanson misjudged the number of frozen turkeys they would sell that Thanksgiving - by 26 tons! Salesman Gerry Thomas, inspired by the aluminum trays airlines had started using to serve in-flight meals, came up with a brilliant plan: Why not slice up the meat and repackage it with some trimmings? Thus, the first TV dinner was born!

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November 11, 2016

Meet Operation Encore

Operation Encore is a group of active-duty and veteran artists who write, produce, and perform original music inspired by their service. With group members living across the globe, producing their first album was difficult—to put it lightly. Audio files had to be painstakingly uploaded and shared. Emails were answered days later. And work that should have taken 10 minutes, took weeks. Everything changed when the group starting using Cisco Spark.

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November 8, 2016

Today’s Healthcare Demands Always-on Mobility

Today’s healthcare organizations face unique challenges to provide a high standard of care, all while protecting sensitive patient data. The delivery of quality healthcare requires technology that provides physicians and medical staff with “anytime, anywhere” access to view patient’s X-rays, radiology, MRI images, etc. from their mobile devices. Patients expect fast, accurate answers — providers need immediate access to up-to-the-minute data from any device they choose.

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October 18, 2016

6 Challenges That Drive IT Outsourcing

When it comes to deciding what technology expertise to develop and staff internally and which can be trusted to a managed service provider, however, there are no one-size-fits-all answers.

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September 21, 2016

The Risks of Free Wi-Fi

Your employee arrives at the airport, mall or coffee shop. What’s the first thing they do? Look for the free Wi-Fi network and log-in. In theory, free is great. The problem, however, is that the first Wi-Fi network they find may not be safe.

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September 13, 2016

5 Mobility Trends Making an Impact on Mobility Management

Widespread usage of mobile devices in the workplace has become the new normal. The initial surge of Bring Your Own Device (BYOD) presented security challenges for businesses. IT departments responded to the growing number of employees bringing personal devices to work by implementing Mobile Device Management (MDM) technology. MDM instituted security measures and prevented unauthorized devices from entering corporate networks. Soon, it became apparent that BYOD actually increased employee ...

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September 6, 2016

BYON Got You Frazzled?

Just when enterprises are starting to get a handle on the issues surrounding bring-your-own-device (BYOD) programs, they are being hit with yet another twist on the idea: bring your own network (BYON). With mobile devices that are able to double as mobile hotspots and the introduction of MiFi routers, employees are increasingly using their own personal wireless networks to access both corporate, and non-corporate, sanctioned applications and services, presenting organizations with a whole new ...

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August 9, 2016

Simplifying Manufacturing Complexities with Managed Services

Manufacturing has become largely an automated process, especially with the rapid adoption of Internet of Things (IoT) technology. As a result, manufacturing processes have become incredibly complex. With computerization, the focus has shifted from an understanding of the inner workings of manufacturing processes to supply chain management (SCM), enterprise resource planning (ERP) solutions and managed IT services software to oversee operations.

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June 30, 2016

Time to Consider the Benefits of Managed IT Services?

Today’s CIOs and IT teams are being asked to do more with less resources. No longer charged with only managing IT, CIOs are responsible for using their tech savvy to reduce costs, improve efficiency and drive innovation to bring their business to new heights of growth and profitability.

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April 28, 2016

Why Managed Cloud Services Makes Sense for Your SAP Applications

Cloud computing promises to simplify and streamline operations, save money and provide instant scalability. The promise of offloading the management of servers and storage to free up organizational resources to focus on strategic initiatives is a big draw. The irony however, is that organizations can end up with complex configurations of multiple clouds that need a high degree oversight.

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April 26, 2016

Managed Services Provider Helping or Hurting Your Organization

Today’s complex workloads benefit from expertise in managing hyperscale public clouds and in supporting a myriad of hybrid deployments, and this is where an experienced Managed Service Provider offers value over a traditional cloud model. The traditional benefits all still apply – budgets are easier to manage with predictable costs each month, overhead equipment costs are lower, and you have reduced IT staffing requirements. MSPs will virtually eliminate the expense of on-site visits - if a ...

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January 12, 2016

Managed Services & Support for Enterprise Applications and Infrastructure

Increased Reliance on IT Requires Advanced Support  In 2016, Managed Services is an increasingly necessary component of successful business operations for companies of all sizes, from small to Fortune 500. Increasingly, businesses depend on their IT departments to provide and support more robust applications and infrastructure. At the same time, IT staff are finding themselves being spread too thin, unable to put their focus and energy into building the business. And, many IT organizations are ...

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July 30, 2015

The Secret to Successfully Finding an AX Management and Hosting Provider

Why is it that some companies seem to be able to partner with independent IT services providers with very little drama while others struggle at every turn? What are the keys that have led to successful outcomes in strategic sourcing an enterprise application such as Microsoft Dynamics AX? What are some of the lessons learned from those situations that were less successful? 

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June 29, 2015

Cisco Collaboration Is the Next Generation of BYOD Management!

Cisco's Collaboration Systen Release 11.0: Helping Teams Achieve Extraordinary Things

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February 20, 2015

Can your business benefit from switching to managed IT services?

Technology is seen as a key driver of innovation and efficiency. As such, CIO’s are no longer solely responsible for the management of IT. Today, CIO’s are also supporting business growth by reducing costs, increasing efficiencies and driving innovation — all in effort to build a strategic advantage. Keeping an IT environment running smoothly requires constant attention and the availability of a highly skilled team. Companies today use a wide range of technologies, but seldom can afford to ...

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