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Managed Services Provider Helping or Hurting Your Organization

Posted On: April 26, 2016

Topic: Managed Services

GettyImages-578937938.jpgToday’s complex workloads benefit from expertise in managing hyperscale public clouds and in supporting a myriad of hybrid deployments, and this is where an experienced Managed Service Provider offers value over a traditional cloud model. The traditional benefits all still apply – budgets are easier to manage with predictable costs each month, overhead equipment costs are lower, and you have reduced IT staffing requirements. MSPs will virtually eliminate the expense of on-site visits - if a server goes down, it’s handled. Most importantly, your IT staff is freed up to work on mission critical projects while your MSP proactively monitors your environment to ensure uptime.

So, what should you look for to ensure that your MSP is helping and not hurting your organization?

Today’s enterprise organizations operate multiple infrastructure environments with some combination of on premises data centers, multi-tenant data centers, and public, private or hybrid cloud environments. Simplifying management and obtaining a unified view of your blended IT environment is key to retaining effective control. Managing this mix is not a core competency found inside most organizations, and many turn to MSPs for the knowledge and expertise that is needed – but not all MSPs are created equal.

The role of the MSP is evolving, and you need to be assured that your MSP has in-house experts that understand how to move apps and shift workloads to optimize your infrastructure without disruption. Your MSP needs to understand your goals and be a partner in your success. Top MSPs go far beyond simply providing managed services; they provide oversight and support services that enable organizations to manage and monitor their applications wherever they're deployed.

Managed Service Provider Benefits:

  • Match Your Workloads to the Cloud

It is not as easy as it sounds to fit most corporate workloads to the cloud. In today’s complicated infrastructure environments, workflows are not centered around single applications. For example, most use cases, like e-commerce, are a blend of multiple applications, legacy and SaaS, that may have been customized to fit workflows, like CRM, ERP, mobile and the web. To realize the real benefits of the cloud, MSPs use their expertise to shift and refine workloads, bridge the barriers between applications and understand how to balance legacy and SaaS applications.

  • Optimize Hybrid Environments

Just as one application will not solve all your operational needs, it is unrealistic to think that one cloud provider can solve all of your hosting needs. The more agile a business needs to be, the more they should focus on the service layer of the cloud to manage their needs.  MSPs provide that management layer to enable organizations to use the right app, in the right cloud, at the right time.

  • Avoid Vendor Lock-in

One of the dangers in centralizing your cloud environment with one vendor is that you are locked into how that vendor operates. If you have an application that does not play well in their cloud infrastructure, you may experience performance issues requiring resources of time and money to fix the problem. To constantly evolve and innovate in today’s fast-paced technology world, the flexibility to use multiple cloud vendors and understand which cloud works best for which application is key.

  • Increase IT Staffing Resource Bandwidth

Most IT organizations do not have the resources or staffing they need to optimize and maintain their infrastructure, let alone spend time on mission critical projects. Managing the mix of multiple cloud platforms, in-house, hosted, and SaaS environments is not usually a core competency of your IT staff, nor is it the most cost-effective way to deploy your IT resources. As experts in managing hybrid environments, MSP services free up your IT resources to spend more time on the innovative projects your organization needs to compete.

Managed Services to Help Your Organization

In today’s economy, every dollar saved and every dollar earned counts more than ever. Every IT activity needs to be justified to find funding and support. That’s what makes managed services an attractive alternative to traditional in-house IT service delivery.  OneNeck can help free you from necessary, but time-consuming IT tasks like monitoring and managing your IT infrastructure. You'll be free to focus the right people and resources on the right things. Your strategic initiatives will fall into place all while increasing efficiency and productivity. Contact OneNeck IT Solutions today.