Benefits of Managed IT Services and Support

Technology is seen as a key driver of innovation and efficiency. As such, CIO’s are no longer solely responsible for the management of IT. Today, CIO’s are also supporting business growth by reducing costs, increasing efficiencies and driving innovation — all in effort to build a strategic advantage.

Keeping an IT environment running smoothly requires constant attention and the availability of a highly skilled team. Companies today use a wide range of technologies, but seldom can afford to employ the IT experts for each one. By taking advantage of managed services, IT can get the most out of their technology and their employees while delivering maximum value to the business.

What is Managed Services?

Managed services is the practice of offloading the day-to-day management and firefighting of an IT environment as a strategic method for the delivery of IT services. Managed services include a wide range of support and maintenance which are designed to make sure IT “just works.”

What Is the Impact of Using Managed Services?

With managed services, IT departments, and businesses as a whole, can benefit from a centralized and comprehensive solution. They can off-load the day-to-day focus of managing IT operations to a third-party expert. And, most beneficial, are the guaranteed levels of service from the vendor, even during a disaster.

All these features add up to centralized operations, optimized performance, reduced risk and predictable costs.

CIO’s who manage in-house IT operations need to carefully analyze their current situation against available external options. Working with a proven managed services provider can transform the company by improving performance and lowering costs.

The first step for a CIO is to identify the multiple components that could be affected by an outsourcing decision. Second, the CIO will want to accurately determine the actual cost of those areas within the business. Understanding where you are now, as it relates to costs, is crucial to assessing the real cost of in-house versus outsourcing your IT services. The final step, compare the strengths and weaknesses of each service delivery model, paying close attention to cost impacts.

OneNeck® IT Solutions has all the managed IT solutions your business needs, plus the technical expertise and support you won’t find anywhere else.OneNeck’s managed services are designed to free you from the necessary, yet time-consuming chores of monitoring and managing your IT infrastructure.

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