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Another OneNeck employee becomes an Uptime Institute® Accredited Tier Specialist

Posted On: July 29, 2016

Topic: Data Centers

foote-066825-edited.jpgMike Foote joins an elite group of OneNeck employees who are Uptime Institute Accredited Tier Specialist (ATS). To earn ATS certification, individuals with direct responsibility for data center uptime must attend an intensive training. The training addresses ongoing data center management, including how to mitigate human error—the leading cause of facility outages.

During the multi-day deep-dive sessions, Mike learned more about what truly defines data centers as Tier 1-4 and I-IV. He also gained insight that is critical to ensuring the infrastructure at the data center he manages for OneNeck in Minneapolis is aligned with the availability objectives expected by customers.

Though fairly new to OneNeck, Mike has more than 10 years’ experience in the IT industry and says becoming ATS certified has many benefits. He said, “Earning this accreditation provides me with a new way of looking at things, which is helping me do my job better. I can also speak more intelligently about data center tiers and correct misconceptions so that all customers and prospective customers walk away with a clear and accurate understanding of our data center.”

The Uptime Institute is globally recognized for the creation and administration of the Tier Standards and Certifications for data center design, construction and operational sustainability. The Accredited Tier Specialists program was developed specifically for management teams with direct responsibility for data center uptime.

Getting Uptime certified is something Mike’s supervisor, Hank Koch, VP of Mission Critical Facilities, strongly believes in. “It demonstrates our ongoing commitment to our customers and shows them we are doing everything we can to keep their IT services up and running,” said Hank. “Plus, we invest tens of millions of dollars in our world-class data centers; therefore it is imperative we also invest in the leaders and employees who ‘fly the plane.’ They are the ones operating these highly-valued facilities and responsible for ensuring the facilities are maintained and operating in a superior manner.”

OneNeck is committed to keeping their equipment up, running and always accessible. Having employees go through the rigorous ATS certification is part of that commitment, as well as their dedication to their employees.