Retail
Profitably Differentiating Retailers
Understanding Unique Challenges
Operating in cut-throat environments, retailers need to constantly focus on increasing their number of customers, increasing the amount those customers spend, and reducing value-chain costs; all at the same time they work to profitably differentiate themselves. With value based on investor expectations of future growth, retailers must provide a convincing roadmap on how they expect to achieve results.
OneNeck works with its retail customers to gain the highest performance possible in especially demanding markets. We help optimize key performance metrics so customers prefer to buy from you over and over again. We help reduce risk and costs by improving application development, management and maintenance.
We've worked with a variety of retailers and understand the specific market hurdles they face. With our time-tested approach to application management and managed hosting, we reduce both business and IT risk. We help you integrate business and technology so you can create the necessary infrastructure and tools that will allow you to meet your strategic objectives.
Providing Tailored Application Management Solutions
Using OneNeck's proven application management strategies, retail customers can better control distribution costs, contain IT costs, minimize waste, improve supply chain effectiveness and positively affect the customer buying experience. Each solution we provide is tailored to your specific situation and requirements. We pay particular attention to those processes that affect your margins. Our solution will include the following goals:
- Lower application management costs
- Consolidate resources to eliminate waste
- Automate processes to improve application ROI
- Minimize complexity of technology and regulatory demands
- Optimize each application and expertly manage the overall portfolio
- Understand buyer behavior and create the best shopping experience
- Integrate applications and deliver real-time information
If you're a retail business interested in doing more and spending less on your IT infrastructure, contact us today.
Retail Customer Spotlight
Russell Stover Candies
Russell Stover Candies has grown into the third largest American chocolate manufacturer, with sales that account for more than 60 percent of all boxed chocolate sales in the United States. The company's products are sold in more than 50 company-owned retail stores and through 70,000 wholesale accounts in the United States, Canada, the United Kingdom and more than 20 other countries throughout the world.
Prior to OneNeck, Russell Stover experienced poor performance from its outsourcing vendor. The company experienced regular network outages, which affected employee productivity; invoicing fell behind, and critical financial processing and order fulfillment was often significantly delayed.
After replacing Russell Stover's original vendor, OneNeck developed a plan to swiftly transition and later optimize the ERP environment. OneNeck's Baan experts worked directly with Russell Stover's users to understand and resolve all mission critical issues. Since OneNeck took over, the company benefited from an immediate savings and a broader scope of services. Additionally, IT costs have decreased year over year as a percentage of revenue.
For more information on OneNeck and Russell Stover Candies, click here.
Representative Retail Customers
OneNeck has expertise and experience managing mission-critical applications and systems for retail customers nationwide, including:
- Berge Ford
- Circle K
- Earnhardt Automotive
- Russell Stover Candies
- TMP International, Inc.
- USD Parts
Related Information
Retail Customer Case Studies:
Retail Customer News:
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Contact OneNeck today for more information about IT solutions for Retail, or to learn about infrastructure services, managed hosting, hosted application management and cloud services for your industry.