Professional Services
Meeting Expectations through Innovation
Understanding Unique Challenges
Professional services firms sell intangible products that are difficult to quantify. This challenge makes efficiency and profitability crucial goals. To succeed, professional services companies must estimate projects accurately, complete them on time, and meet their end customer requirements.
Not only must an IT outsourcing solution provider understand the special requirements of professional services, but they must create solutions to execute them on a daily basis. For example, employee time and expense transactions need to be captured easily. This data, along with other costs, must be entered and integrated with the billing system, then applied to specific projects to accurately recognize revenue and profitability. Finally, decision makers need relevant performance and profitability information to manage resources and strategic initiatives.
By deploying advanced technologies, professional services companies can add greater value to their operations. A well-planned and managed infrastructure makes it easy to share data for enhanced decision-making and allows the organization to work as one integrated team. But most importantly, sound IT operations management helps professional services firms meet rising customer expectations through innovative applications.
Providing Tailored IT Outsourcing Solutions
By enlisting OneNeck, professional services companies benefit from a wide range of IT outsourcing solutions that can:
- Manage and use customer information
- Integrate data and optimize processes
- Enhance risk management and compliance
- Support more efficient payment processes
- Streamline and integrate business processes
Professional Services firms face many opportunities as well as challenges. OneNeck's proven track record leverages those opportunities while addressing the unique complexities of the professional services industry.
If you're a professional services company interested in doing more and spending less on your IT infrastructure, contact us today.
Professional Services Customer Spotlight
The Little Gym International
The first Little Gym was opened in 1976 by Robin Wes, an innovative educator with a genuine love for children. The Little Gym’s sequential motor-skill development program was created to help children develop physically, intellectually, emotionally and socially, giving children the confidence they need for a lifetime of success.
As a growing franchise that specializes in all aspects of child development, The Little Gym International takes pride in continually exploring ways to help its gym owners achieve success. So in 2005, The Little Gym International’s corporate office determined it was the right time to invest in the IT infrastructure that supported its individual gyms across the country.
OneNeck’s IT outsourcing solutions provided centralized management and hosting of The Little Gym’s IT environment; including its Web-based collaboration technology and 24/7 help desk support for its new OMS software.
Today, OneNeck is viewed as a strategic business partner and assists The Little Gym’s IT team with long-term strategic initiatives. The Little Gym’s high-growth franchise business will require solutions to technical challenges that invariably will surface. OneNeck helps plan, implement and evaluate meaningful solutions so The Little Gym’s technology footprint keeps pace with the company’s growth. Most importantly, OneNeck’s proven processes ensure no
degradation or interruption of service to The Little Gym’s expanding base of franchises — which every day make a difference in the lives of thousands of children.
For more information on OneNeck IT outsourcing solutions and The Little Gym International, click here.
Representative Professional Services Customers
OneNeck has expertise and experience managing mission-critical applications and systems for professional services customers nationwide, including:
- Building Services Inc.
- Keats, Connelly & Associates
- J.W. Childs Associates
- The Little Gym
- Marketsphere Consulting
- Merrill Lynch
- MOR PPM, Inc.
- Realty Executives
- SSA & Company
Related Information
Professional Services Customer Case Studies:
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Contact OneNeck today for more information about IT outsourcing solutions for Professional Services companies, or to learn about infrastructure services, managed hosting, hosted application management and cloud services for your industry.