Healthcare & Life Sciences
Transforming IT Operations to Meet Industry Demands
Understanding Unique Challenges
Healthcare providers, as well as pharmaceutical, biotechnology and medical device companies, provide products and services that affect the quality of human life. As if this vital mission weren’t challenging enough, the industry finds itself in a state of flux. Healthcare providers are always under pressure to deliver high quality products and services, reduce costs and invest in the latest technologies. However current market dynamics, such as the passing of the government’s Health Care Reform Act, have created considerable uncertainty.
Healthcare organizations will need to adapt to a rapidly transforming industry. New government regulation often means reassessing IT initiatives. OneNeck understands the current demands placed on healthcare providers. We recognize the need for reliable IT applications, systems and processes. And, we know IT operations must be built and managed with maximum flexibility to comply with the latest requirements.
Specific benefits to OneNeck’s IT outsourcing healthcare customers include:
- Freedom to focus on delivering quality care to patients
- Greater ability to respond to regulatory changes
- Cost tracking and control
- HIPAA information-sharing requirements
- Improved access to information
- Efficient management of suppliers
- More successful IT initiatives using proven methodologies and best practices
- Risk mitigation through business continuity and disaster recovery services
Providing Tailored IT Outsourcing Solutions
OneNeck has a lengthy track record of helping healthcare organizations better leverage their IT investments. We provide innovative IT outsourcing solutions that seamlessly facilitate the flow of critical information. By creating a more flexible and robust IT environment, OneNeck helps healthcare and life sciences customers align their technologies with their missions.
Our proven expertise allows us to deliver industry-specific IT outsourcing services, as well as tailored solutions to each customer. In every case, we align technology with business strategies. With a "configure-to-order" philosophy, we customize every solution to the specific requirements, regardless of the IT environment. Basically, OneNeck helps healthcare organizations get the most from their IT operation -- we configure solutions to minimize the need for multiple systems, streamline processes, minimize costs and efficiently manage applications and infrastructure.
OneNeck’s IT solutions include infrastructure services, managed hosting, cloud services, hosted application management and additional services as needed. In addition, you can use our data centers to lower operating expenses, reduce capital expenditures and decrease the time it takes to accomplish your IT goals. You can deploy solutions faster and scale your requirements as needed.
If you're in the healthcare industry and interested in optimizing your IT infrastructure, contact us today.
Healthcare & Life Sciences Customer Spotlight
Mountain Park Health Center
Created in 1983, Mountain Park Health Center is a non-profit community health organization dedicated to providing affordable health care for today’s families. The clinics differ from most traditional doctors’ offices by offering a full range of medical services under one roof. An entire family can receive health care with one easy stop. The Phoenix-based center operates five clinic locations that serve diverse neighborhoods and over 200,000 medical visits annually.
As the patient base continued to grow, the center’s IT operations began to lag. Mountain Park knew they needed to establish a scalable IT environment that would reduce down-time, increase security and meet data back-up and recovery needs. Most importantly, they had to ensure patients’ records were adequately secure to comply with federal and state requirements.
“Because you can’t really stop the medical world with a computer issue, everyone shifted to paper for customer transactions,” said Dr. John Swagert, CEO of Mountain Park Health Centers. “After the systems were back up, the staff would then have to transfer the information into the system for billing, making the actual downtime twice as long — so it’s double the impact,” describes Dr. Swagert.
OneNeck’s IT outsourcing team of experts assessed Mountain Park’s business requirements and created a technology road map with a highly efficient IT infrastructure. In addition, OneNeck had the bandwidth to grow with the organization and tackle any new federal regulations, like the move toward electronic health records. The result was a strategic approach to developing a new environment that was cost-effective and enabled Mountain Park to reach more patients. OneNeck’s customized solution included Managed Hosting, Managed Security, Disaster Recovery and Data Backup, IP Connectivity Solutions and 24/7 Help Desk.
OneNeck migrated Mountain Park Health Centers’ servers and applications to OneNeck’s Tempe data center without interruption. As a result, Mountain Park no longer faces down-time, a false sense of security or fear their patient records will be lost. “We definitely have confidence in our IT operations now. Reliability is no longer on our minds. It’s one of those things that is out of the equation because it’s been handled,” says Dr. Swagert.
Representative Healthcare & Life Sciences Customers
OneNeck has expertise and experience managing innovative applications and systems for healthcare and life sciences customers, including:
- A-dec (dental operatories)
- Bosley (hair restoration)
- Corixa Corporation (biopharmaceutical developer)
- Eye Care Centers of America (optical health)
- The Mollen Clinic (healthcare provider)
- Mountain Park Health Center (healthcare provider)
- Optovue Incorporated (ophthalmic technology)
- Southwest Kidney Institute (healthcare provider)
- Trizetto (healthcare technology)
Related Information
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Contact OneNeck today for more information about IT solutions for Healthcare & Life Sciences companies
, or to learn about infrastructure services, managed hosting, hosted application management and cloud services for your industry.