Food & Beverage
Serving the Food and Beverage Markets
Understanding Unique Challenges
To meet the changing demands of today's consumer, food and beverage companies have to constantly adjust product lines to meet consumer demand. As product development efforts increase, so does the complexity of the business' operations. Food and beverage companies need flexible solutions that keep pace with these market dynamics.
Integration, collaboration and access to timely, accurate information from all points in the value chain are required capabilities for today's food and beverage companies. OneNeck has worked with top tier software vendors to develop, implement, upgrade and support solutions that help food and beverage companies drive growth through improved IT operations. Our IT infrastructure outsourcing solutions have has helped these companies find ways to satisfy customers yet operate profitably in spite of fluctuating consumer demand, strict government regulations, varying raw materials, slim margins and capacity constraints.
Providing Tailored Solutions
OneNeck's IT infrastructure outsourcing solutions help food and beverage companies optimize their business processes. We understand the unique requirements and best practices of the food and beverage industry. However, we also recognize each customer has special business challenges. We balance an industry-focused best practices approach with a customer-tailored philosophy.
In a fast-paced environment, information accuracy and flow are key requirements. To address these criteria, all OneNeck solutions focus on efficient processes and useful management data.
ERP is at the core of most food and beverage company infrastructures. In addition to ERP implementation, OneNeck supplies project management, data center operations, application and database administration, application development and functional support, WAN/LAN support, phone system, e-mail and desktop administration. All of these services are supported by OneNeck's 24/7 support center.
If you are a food and beverage company interested in doing more and spending less on your IT infrastructure outsourcing, contact us today.
Food and Beverage Customer Spotlight
Russell Stover Candies
Russell Stover Candies has grown into the third largest American chocolate manufacturer, with sales that account for more than 60 percent of all boxed chocolate sales in the United States. The company's products are sold in more than 50 company-owned retail stores and through 70,000 wholesale accounts in the United States, Canada, the United Kingdom and more than 20 other countries throughout the world.
Prior to OneNeck, Russell Stover experienced poor performance from its outsourcing vendor. The company experienced regular network outages, which affected employee productivity; invoicing fell behind, and critical financial processing and order fulfillment was often significantly delayed.
After replacing Russell Stover's original vendor, OneNeck developed a plan to swiftly transition and later optimize the ERP environment. OneNeck's Baan experts worked directly with Russell Stover's users to understand and resolve all mission critical issues. Since OneNeck took over, the company benefited from an immediate savings and a broader scope of services. Additionally, IT costs have decreased year over year as a percentage of revenue.
According to Stan Stohr, Vice President of IT for Russell Stover Candies, "We selected OneNeck as our ERP outsourcing services provider in 1999 after a failed relationship with a much larger firm. Since that time, OneNeck has distinguished themselves by helping us to first stabilize and then gain competitive advantages from our ERP and related applications. Their commitment to our success combined with their broad capabilities makes OneNeck an easy choice as our long-term partner."
To learn more about Russell Stover Candies and OneNeck, click here.
Representative Food and Beverage Customers
OneNeck has expertise and experience managing mission-critical applications and systems for food and beverage customers nationwide, including:
Related Information
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Contact OneNeck today for more information about IT solutions for Food & Beverage companies
, or to learn about infrastructure services, managed hosting, hosted application management and cloud services for your industry.