Frequently Asked Questions

Welcome to OneNeck's Frequently Asked Questions. This page was created to provide support and information that will improve understanding of the services OneNeck offers. In this section, you will find a variety of questions covering a wide range of information on OneNeck, IT outsourcing, outsourcing vendor selection, and OneNeck's solutions. You may also find it helpful to use the search option at the top of the page. For any other questions feel free to contact us.

Our Company

Who is OneNeck? What does OneNeck do?
Why OneNeck- what’s with the name?
Where are your data centers located?
Who are some of your customers?
How many customers do you support?
Describe the market OneNeck serves.
What type of customer would be a good fit with OneNeck?
What is OneNeck’s financial condition?

Our View on Outsourcing

What is outsourcing exactly?
Why outsource?
Who should outsource?
What do I outsource?
What outsourcing model is best for mid-market companies? Is it better to multi-source?
How do I calculate my true cost of operations?
How can outsourcing assist me in regulatory compliance?

Selecting an Outsourcing Vendor

How should I conduct the outsourcing selection process?
How do I compare vendor solutions?
What do I need to evaluate when structuring a service level agreement?
What makes OneNeck different from the competition? Why should I select OneNeck for my outsourcing projects?

Our Solutions

What are OneNeck’s service offerings?
What partnerships or alliances has OneNeck formed?
What systems does OneNeck support?
What are OneNeck’s Private Equity Services?
Does OneNeck specialize in certain industries?
Do I need to supply the hardware; what if I am leasing hardware?
What does the typical sales process look like?

Contact OneNeck today for more information about IT outsourcing. By clicking the following links, you can also find answers to frequently asked questions, meet the OneNeck team, visit our resource library or learn more about our customers.